Business Communication B.Com Ist Sem P-6th Pareeksha Class Notes LU Latest Objective Pattern 2021
Publisher: Pareeksha Parakashan
Language: English
Description: It gives us immense pleasure to present the Business Communication notes for Lucknow University.The present Business Communication book has been prepared strictly in accordance with the latest syllabus of B.Com. Semester-I of the University.
- Communication is a subject which is attracting the attention of everyone involved in business and industry in one way or the other.There is manifest of growing desire to understand its meaning and scope, its process and the component and to learn to communicate effectively.This notes is designed to meet this urge.
- The further highlights of the book are the simplicity of explanation combined with a style that ensures easy understanding.We in this notes have tried to put the subject-matter in such a way that the students get the feeling of the live teacher is interacting with them.In fact, this notes is a modest attempt to help young students for understanding this fascinating subject in a systematic manner with a lucid exposition of its different facets but in a simple language.The approach has been to enable the students to express their ideas logically.
Business Communication Syllabus For B.Com Semester I of Lucknow University, Lucknow
Unit I: Introduction to Business Communication, Characteristics of Effective Organizational Communication, Basic Forms of Communication, Process of Communication, Principles of Effective Business Communication, 7 C’s.
Unit II: Barriers to Communication, Facilitators to Communication, Effective Listening, Perception and Reality, Role of Opinion, Attitudes and Beliefs, Mal-functions of communication, Business Communication Etiquettes.
Unit III: Forms of Business Communication, Written Communication, Oral Communication, Non-verbal Communication, Technology of Business Communication, Peculiarities of Communication in Indian Organizations.
Unit IV: Conduct of Meeting – Agenda, Notice, Notes, Minutes, Office Memorandum, Office Orders, Press Release, Business Letter Writing – Need, functions and Kinds, Layout of letter writing, Types of letter writing, Report writing: Problems, Organization and techniques of writing, Business Correspondence : Letter Writing, Inviting tenders and quotations, Designing quotations, Placing orders, Sales letters, Claim and Adjustment Letters and Social correspondence, Time management in meetings, Modern communication forms : e-mail, video conferencing, social media communication.
Business Communication Notes Contents:-
- Introduction to Business Communication (Meaning, Nature, Objectives, and Process)
- Organizational Communication (Meaning, Effectiveness and its Types)
- Basic Forms of Communication
- Principles of Effective Business Communication and
- Barriers to Communication, Facilitators to Communication
- Effecting Listening
- Perception and Reality
- Role of Opinions, Attitudes, and Beliefs
- Mal-Functions of Communication
- Business Communication Etiquettes
- Forms of Business Communication (Written Communication and Oral Communication)
- Non-Verbal Communication
- The technology of Business Communication
- Peculiarities of Communication in Indian Organizations
- Conduct of Meetings: Agenda, Notice, Notes and Minutes
- Office Memorandum, Office Orders
- Press Release
- Business Letter Writing (Need, Functions and Kinds, Layout of Letter-Writing, Types of Letter-Writing)
- Report Writing (Problems, Organization, and Techniques of Writing)
- Business Correspondence (Letters for Inviting Tenders and Quotations, Designing Quotations, Placing Orders)
- Sales Letters
- Claim and Adjustment Letters
- Social Correspondence
- Time Management in Meetings
- Modern Communication Forms (E-Mail, Video-Conferencing, Social Media Communication)
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