Human Behaviour at Work (LU2019/ B.Com/ 2) by Dr. Saroj Kumar & Tripti Singh Chowdhury

HUMAN BEHAVIOR AT WORK

 Unit I: Meaning and Development of Organisational Behaviour, Need for Organisational Behaviour, Organisational Behaviour Model.

Unit II: Perception: Meaning, Significance of Perception for Understanding Human Behaviour, Perception Process and Factors Influencing Perception; Personality: Concept, Factors Influencing Personality, Theories of Personality.

Unit III: Learning: Concept, Process, Learning Theory and OB, OB Modification, Motivation: Motivation and Goal Directed Nature of Human Behaviour, Process, Theories of Motivation: Maslow’s need hierarchy, Herzberg’s two factor theory, Theory X,Y and Z, Conflict Management.

Unit IV: Group Dynamics: Meaning Functions, Types, Reasons for Joining Group, Stages of Group Development, Characteristics, Advantages and Disadvantages of Informal Groups, Group Norms, Group Cohesiveness, Leadership: Meaning, style, approaches of leadership (Trait and Behaviour approach).